Will I be able to contact 9-1-1 even if I haven't activated the subscription?Updated 3 months ago
There are 3 different modes you can choose from when setting up your device:
Mode 1. If you choose to only notify your emergency contacts (not 9-1-1) then your emergency contacts will receive a text message with your up-to-date location letting them know that you are requesting help.
Mode 2. A trained agent will text you to gather additional information about your emergency. Even if you’re unable to respond, the agent will still notify emergency services unless you confirm you’re safe and provide your PIN. If emergency services are notified our agent will text your emergency contacts with a link with your up-to-date location.
Mode 3. (A subscription is required) If you have the 24/7 professional monitoring feature enabled, you can rest assured that a trained professional is handling your emergency. They will try to call you to verify you are indeed in danger or in an emergency situation. They will try and gather any additional information about your emergency. Even if you’re unable to speak, the agent will still notify emergency services and notify your emergency contacts of your up-to-date location unless you confirm that you are safe and provide your PIN to cancel.
Additionally, our subscription offers features like video streaming, voice activation, chat, and activity tracking. As a bonus, we also offer free self-defense classes once a quarter!