How do I return my Flare?Updated 3 months ago
We're so sorry to hear you weren't completely satisfied with your purchase. We do have a 30 day satisfaction guarantee, so if you could please send the item back using the following link below, we'd be happy to process the refund.
As soon as we receive it, we'll initiate the refund within 5 business days. For more information about our return policy, please visit Returns.
As a friendly reminder, please make sure to confirm with us your subscription needs to be canceled when returning your device or send us an email at [email protected] so we can better assist you. Your subscription will not be cancelled and will remain active until we are notified.
*Please note: If you are returning a necklace, please ensure that it is packaged securely and that the chain will not tangle. If you return a necklace with a tangled or broken chain, you may be charged a damage fee of up to $15.*