Bluetooth® says "Not Connected"
If you're still having trouble after completing these steps please reach out to us directly so we can better assist you. Please use this link to Contact Us.
If you're still having trouble after completing these steps please reach out to us directly so we can better assist you. Please use this link to Contact Us.
Did you accidentally forget/unpair from the Flare device in your phone's Bluetooth settings? If so please follow the steps below to fix the Bluetooth Connection:.
The Flare charm uses a Bluetooth connection with a paired smartphone that can be up-to 30 feet away. Depending on the phone, the range can be much farther. Also, there is no limit on how far away an emergency contact can be from the user.
Please do not remove a device unless you no longer wish to use it or to pair to it again. To remove a Flare device, open the Flare app and select Menu > Connect Device > Remove Device > Remove. You will be prompted to double click your device, howeve
Our product is designed to use Bluetooth® Low Energy to optimize the battery life for both your phone and device. Therefore, it only transmits a wireless signal for a very short period of time when it is double pressed and then stops transmitting sh